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Hand crafted Miniatures from Tasmanian Huon Pine


FAQ

Here are a few frequently asked questions and the answers:

1. How long does it take you to make one of your Cottages?

Answer: For a single 'Standard Settlers Cottage' from beginning to end the answer would be 6 hours. However, not often do I make a single cottage. I make all the parts for 10, 20 or even more first. Like all the little chimneys, the chairs, the verandah posts, the doors, the roofs, the cottage bodies, the bases etc. Next I will put them all together and now it will probably only take me a couple of hours per cottage.

2. What sort of tools do you use to make all those small items?

Answer: Like the work I do, my selection of tools is also very small. To cut and shape some of the smallest items I use a razor knife or hobby knife and I have a small table top band saw which I use for a lot of my cutting. A face plate sander is my most used tool in the work shop.

3. Could you make me a miniature replica of the actual house I live in?

Answer: Yes is the short answer. The long answer is that I will only make it using my own stylistic approach and I can only make it if you let me have a set of photographs showing all the sides of the home as well as some shots showing characteristics of the location.
Also, please note that with a 'One off' design as this would be, the price can never be as low as the standard price of my cottages.

4. Are some of the smaller pieces removable?

Answer: Yes, some are, but most are glued to the surface as they would no doubt get lost very soon if not attached. But again I am happy to supply all the parts loose so that you can relocate them. You will need to ask me to do this as you place this special order.

5. Can I purchase some of the smaller pieces separately?

Answer: Yes you may ask me to supply any part that make up a cottage or one of my room's. I can also make any specific items you may dream up. As long as I can make it from Huon Pine :-))

6. My friend has one of your creations and I would like one exactly the same. Is that possible?

Answer: No. I never make two articles the same. Even if I could, I would not make it. When you buy one of my craft items you will be the only person in the world to own one exactly like it. It is simply not possible to make two exactly the same when you work 'by hand' and with natural timber. I actually make sure that all items are just that little bit different and unique. Of course I can make one similar but never the same.

7. Do you make items suitable for trophies or corporate gifts?

Answer: Yes any of my cottages are fine for such purpose and I will package them to suit the situation.

8. My friend has a birthday in March this year, can you personalize a cottage and post it for me.

Answer: I sure can, I do that all the time. The cottage will be packed and posted to the recipients address with a greeting card (your words if required). I will bill you for the Item plus the postage. I can, on request also add a small personal touch like a little dog for dog lovers or perhaps a little sign over the doorway like 'Jennie's Paradise' . You have that choice.

9. Some dealers on the Internet especially on Ebay have extremely high postage charges, how do you calculate your postage?

Answer: I will give you a general idea of the postage cost via e-mail once I know the destination but you will actually only pay for what it costs me to send the parcel to you.
Also I do not charge for packaging except for in the case of corporate gift packages.

10. Do you charge GST (Australian Goods and Services Tax) ?

Answer: No, I am not required (yet) to charge GST.

11. How can I be sure that my good are received in good order and condition?

Answer: Simple, I will replace any broken or damaged goods I dispatched. But be assured, all Items are very carefully packed and over all the years, I have no report of any of my creations arriving broken or damaged, even after traveling half way around the globe.

12. Do you sell your cottages in 'kit' form? I would like to put it together myself.

Answer: No, not officially. But, if you want it in kit form..... I will supply it in kit form.
You are the boss an I need to eat ! But please note that it will not be any cheaper to buy the cottages in kit form as it will in fact be extra work for me to number all the items and write instructions for each cottage I sell that way as all my cottages are different one set of instructions would not cover all).

13. Would you be able to sell me a small piece of Huon Pine?

Answer: Yes, any small piece is not a problem, but If you need larger pieces or large quantities, it would please me to give you the contact details of the Tasmanian Specialty Timber Company in Queenstown, Tasmania. (Sorry, no web address)

14. Why do you have all your cottages displayed on black pages?

Answer: Huon Pine (that is the timber I use) is a very light in colour, off white almost and if I display my pictures on a white background most of the work will look pale and some of the finer details I would love you to see, would get lost.
But If you have a problems reading this text, you can go to a white backgrounded duplication of this page from HERE.

15. Can I come and visit your workshop whilst I am on holidays in Tasmania?

Answer: Yes of course you are most welcome and I will not charge you a cent. You might even get a cup of coffee or tea, but please check with me in advance as I may not be around when you arrive. Also, be warned, there is not much to see and if you thinking of making a purchase whilst you are here, you better let me know as most of the stock I make is sold immediately or is already sold.

Anymore Questions ? You may chat with me via Google Talk ( if I am available !)

Go back to the Showroom

Do you Skype?... I will be happy to answer your question about my work on line ( if I am on line ).

My status

 

Wolf's Craft ,Wynyard 7325 Tas. Australia
Fax/Phone: + (03) 64425307
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Site  last updated 18th of January 2008
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